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If I purchase your extension, what support can I get?
If I purchase your extension, what support can I get? 4.6 out of 5 based on 5 votes.

We provide support for users with active subscription plan.

According to point 7 of our Terms of use our support includes following matters:

  • fixing reported bugs of extensions. Bug need to be reported along with instrucions on how to recreate it
  • instructions and assistance in use and configuration of extensions
  • fixing issues related with updating extensions

We do not offer free support for:

  • customization which requires modify of extensions code
  • customizing css, changing styles of the template or website
  • adding new features or modifying existing ones
  • integration with 3rd party extensions

We do however provide paid support, please contact us with as many details as possible to get a quote.

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Monday, 09 September 2013 13:35
 
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