Running a Joomla website involves the work of multiple experts.
- Joomla updates**
- Extensions updates***
- Weekly backups or daily
- Security audit
- Malware scan
- up to 2 GB backup storage per website on Amazon S3 cloud service
For $39/month, you can get maintenance of your Joomla! site. Thanks to the Maintenance service you can be sure that your website is constantly monitored for availability and security, and its software is updated to the latest version which does not have any known vulnerabilities, and periodic backup copies are made so that they can always be used to restore the site if needed.
* The VAT applicable in your country of residence will be added to the price.
** Only simple updates (ex. 3.9.1 -> 3.9.21), migrations not included (ex. from 3.x to 4.x), and can be a subject of additional service.
*** In case of commercial extensions the customer is responsible for keeping active subscriptions
We provide a full-blown Joomla! website maintenance that saves you time and money and allows avoiding problems.
We manage hundreds of Joomla websites each month for our clients and we have more experience with Joomla than many "experts" on the web. We have been supporting and maintaining Joomla websites for more than 13 years and we just know what it takes to keep your website secure and working smoothly!
Do you offer 24/7 technical support?
At this time, we do not. Our support hours are 9 AM – 5 PM Eastern Time, Monday through Friday.
What happens if the extension I use is no longer supported?
The extension is still monitored for issues as before. If no breaking changes or other issues are presented, it remains on the site.
What if an update breaks my site? Does it cost extra to fix?
The site is rolled back to the backup state taken before performing the update. From there, we’ll notify you of the issue. The majority of issues are addressed free of cost. However, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything.
Do you provide SEO assistance?
We do not provide SEO services, but we can make recommendations for Joomla SEO tools.
Does the service include help with the administration of my site?
No, maintenance service does not include administration of the site, setting up menus, installing extensions, etc. If you're interested in such services, please look at our Profesional Joomla Services.