If this is the case, we suggest using a different browser without any extensions installed. If this does not help, try using another device (such as a phone or tablet) to make your purchase.
If you have a problem completing your payment with PayPal, please clear your browser cookies and try again. Such a problem is an issue with PayPal itself.
If there is a problem with your credit card transaction and it is being held up, we suggest you be patient and wait a day. It’s because Paddle uses an automated fraud prevention system, and it may have been triggered somehow.
If the credit card transaction finally fails, please contact your bank or card issuer. You will need to ask them to allow you to transact with Paddle, a company based in the UK or Ireland (they have two business entities, one you use to process the transaction depending on your location). You can then attempt to make the payment again. In our experience, in almost every case, the bank or card issuer has automatically blocked the transaction with a company outside your country.
If you have another problem or the solutions described don't work, please contact Paddle as explained above on this page.